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Post by Clueless Mon May 15, 2017 12:09 pm

"Press on.

NOTHING IN THE WORLD CAN TAKE THE PLACE OF PERSISTENT.
TALENT WILL NOT: NOTHING IS MORE COMMON THAN UNSUCCESSFUL PEOPLE WITH TALENT.
GENIUS WILL NOT: UNREWARDED GENIUS IS ALMOST A PROVERB:
EDUCATION ALONE WILL NOT; THE WORLD IS FULL OF EDUCATED DERELICTS.
PERSISTENCE AND DETERMINATION ALONE ARE OMNIPOTENT.


I was just given an $84.02 USD credit from United Airlines for the Mexican Departure Tax charged my wife and myself for an outgoing flight from Mexico.

It took an hour+ and 5 holds/transfers along with me explaining that since both myself and my wife had resident visas from Mexico, we were exempt from the departure tax.


=30=
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Post by SunFan Mon May 15, 2017 1:27 pm

Isn't the Tourist fee $25 USD per person or has it changed? How was $84.02 arrived at?

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Post by Clueless Mon May 15, 2017 3:28 pm

SunFan wrote:Isn't the Tourist fee $25 USD per person or has it changed? How was $84.02 arrived at?

SunFan

The tourism fee (Code UK) is for a 180 day visa for visitors, or anyone.

The Departure Fee is different. It is for every person, other than Mexicans,Diplomats, and legal residents (Green card holders), and some other exceptions.

Right now, it's $42.01 USD per person and built into the airline charge.
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Post by sm1mex Mon May 15, 2017 3:48 pm

How did you convince them you were really residents? did you have to scan them a copy of your visa card or give them your number. I am surprised they believed you over the phone. We fly a lot but have never tried to get the tax back. Tell us the secret.

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Post by Clueless Tue May 16, 2017 8:53 am

sm1mex wrote:How did you convince them you were really residents?  did you have to scan them a copy of your visa card or give them your number.  I am surprised they believed you over the phone.  We fly a lot but have never tried to get the tax back.  Tell us the secret.
I called, quoted the law and said I wanted a refund and wasn't taking "No" for an answer and wasn't going away.

Here is the "secret."

NOTHING IN THE WORLD CAN TAKE THE PLACE OF PERSISTENT.
TALENT WILL NOT: NOTHING IS MORE COMMON THAN UNSUCCESSFUL PEOPLE WITH TALENT.
GENIUS WILL NOT: UNREWARDED GENIUS IS ALMOST A PROVERB:
EDUCATION ALONE WILL NOT; THE WORLD IS FULL OF EDUCATED DERELICTS.
PERSISTENCE AND DETERMINATION ALONE ARE OMNIPOTENT.
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Post by sm1mex Tue May 16, 2017 9:57 am

Can you post the quote of the law that applies to this? We travel quite often and it would mean big bucks back to us !!

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Post by BRLAhere Tue May 16, 2017 11:22 am

Since someone stated, "there's no such thing as a stupid question", I'll ask mine: How can one tell they are being charged a Mexico Departure Tax? Is it listed in the airline ticket charges? Or, is it a point-blank automatic built-in charge by all airlines departing Mexico?
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Post by Clueless Tue May 16, 2017 3:05 pm

BRLAhere wrote:Since someone stated, "there's no such thing as a stupid question", I'll ask mine:  How can one tell they are being charged a Mexico Departure Tax?  Is it listed in the airline ticket charges? Or, is it a point-blank automatic built-in charge by all airlines departing Mexico?

On Delta, when you get right to the check out final screen, it gives you a summary of the charges. There is a note (link) that says "Taxes and fees." Click that, and you will get a breakdown.

On AA, the link is listed as "Price and tax information."

When I finished with my encounter w/Delta, I was sent a revised billing detailing the fees and the Mx. Departure Tax had been delisted.
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Post by Clueless Tue May 16, 2017 3:19 pm

sm1mex wrote:Can you post the quote of the law that applies to this?  We travel quite often and it would mean big bucks back to us !!

I can't find it since I lost my H.D. a couple of years ago, but I know Attorney Spencer McMullen has a copy of the law in both Spanish and English as I personally sent it to him when we were discussing his class action complaint against an airline.

I'm sure Spencer will weigh in here.
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Post by sm1mex Tue May 16, 2017 3:36 pm

What is an H.D.?

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Post by Clueless Tue May 16, 2017 10:30 pm

sm1mex wrote:What is an H.D.?

Hard Drive
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