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Telmex Internet Outage(s) ?

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gringal
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Telmex Internet Outage(s) ? Empty Telmex Internet Outage(s) ?

Post by DuckieHoomever Mon Aug 21, 2017 8:00 pm

TOB is reporting that Telmex internet is out in a few areas - Riberas, West Ajijic. I just got a call from someone in the Raquet Club with the same issue. Is anyone in the Raquet Club able to get Telmex internet?

Edit: her Telcel internet appears to be down as well.

EDIT: TELMEX INTERNET IS BACK ON IN THE RAQUET CLUB, BUT OUTAGES ARE STILL BEING REPORTED THROUGHOUT LAKESIDE.

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Post by WillieRae Mon Aug 21, 2017 8:26 pm

Centro Chapala was out but back now.

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Post by MexicoPete Mon Aug 21, 2017 8:29 pm

Telmex is now beginning to come on and go off. No Telcel internet either. Only Telecable is working

This is what I got a few minutes ago from my 5 meg Telecable internet package

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Post by DuckieHoomever Mon Aug 21, 2017 8:46 pm

News reports are noting a NATIONWIDE Telmex/Telcel outage! Here's one poorly (Google) translated report from municipiospuebla.mx:

Monday, 21 August 2017 19:14
|
Municipalities

A massive failure shocked users of social networks, after more than three and a half hours have not had Internet service and Whatsapp after the fall of the system Infinitum Network, provider of the service offered by TELMEX and TELCEL .

So far the problem has generated a tendency in the network, with the appearance of the hashtag #infinitum which is placed above #eclipse. This Monday afternoon social network users have reported that their Internet service Infinitum have flaws, which have been reported in different parts of the country.

Through Twitter, several accounts have pointed, mainly from 5:00 pm, to the official accounts of Telmex and Infinitum of the errors, without so far the company has given solution to these requirements.

Reports that the customer service phones of Infinitum and Telmex (018001232222) did not respond to the complaints also became a constant. Some users in the social network even asked Profeco to promote reimbursements for the interruption in the service.

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Post by ferret Mon Aug 21, 2017 8:52 pm

OMG. I laughed so hard at that last line I damn near wet my pants.
Reimbursement for crap service from TELMEX? What's next, reimbursement for crap service from Telecable?
Yeah, right.... when.hell.freezes.over.
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Post by gringal Mon Aug 21, 2017 9:24 pm

Centro Ajijic down for hours. Good ol' Telmex.

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Post by brigitte Mon Aug 21, 2017 10:43 pm

we had no internet in Chiapas either..

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Post by CanuckBob Tue Aug 22, 2017 5:55 am

No internet in Manzanillo late yesterday afternoon either.

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Post by ferret Tue Aug 22, 2017 8:54 am

Everything is back to normal for me...
when it came back on last night, the speed was awful and I was wondering if I'd taken a giant step backward. I was so happy to see this result this morning...
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Post by Carry Bean Tue Aug 22, 2017 9:06 am

We must be neighbors:

Telmex Internet Outage(s) ? 6560231042

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Post by Kiri Tue Aug 22, 2017 9:24 am

Level3 outage map

http://downdetector.com/status/level3/map/
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