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Telmex Internet Outage(s) ?

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Telmex Internet Outage(s) ?

Post by DuckieHoomever on Mon Aug 21, 2017 8:00 pm

TOB is reporting that Telmex internet is out in a few areas - Riberas, West Ajijic. I just got a call from someone in the Raquet Club with the same issue. Is anyone in the Raquet Club able to get Telmex internet?

Edit: her Telcel internet appears to be down as well.

EDIT: TELMEX INTERNET IS BACK ON IN THE RAQUET CLUB, BUT OUTAGES ARE STILL BEING REPORTED THROUGHOUT LAKESIDE.

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Re: Telmex Internet Outage(s) ?

Post by WillieRae on Mon Aug 21, 2017 8:26 pm

Centro Chapala was out but back now.

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Re: Telmex Internet Outage(s) ?

Post by MexicoPete on Mon Aug 21, 2017 8:29 pm

Telmex is now beginning to come on and go off. No Telcel internet either. Only Telecable is working

This is what I got a few minutes ago from my 5 meg Telecable internet package

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Re: Telmex Internet Outage(s) ?

Post by DuckieHoomever on Mon Aug 21, 2017 8:46 pm

News reports are noting a NATIONWIDE Telmex/Telcel outage! Here's one poorly (Google) translated report from municipiospuebla.mx:

Monday, 21 August 2017 19:14
|
Municipalities

A massive failure shocked users of social networks, after more than three and a half hours have not had Internet service and Whatsapp after the fall of the system Infinitum Network, provider of the service offered by TELMEX and TELCEL .

So far the problem has generated a tendency in the network, with the appearance of the hashtag #infinitum which is placed above #eclipse. This Monday afternoon social network users have reported that their Internet service Infinitum have flaws, which have been reported in different parts of the country.

Through Twitter, several accounts have pointed, mainly from 5:00 pm, to the official accounts of Telmex and Infinitum of the errors, without so far the company has given solution to these requirements.

Reports that the customer service phones of Infinitum and Telmex (018001232222) did not respond to the complaints also became a constant. Some users in the social network even asked Profeco to promote reimbursements for the interruption in the service.

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Re: Telmex Internet Outage(s) ?

Post by ferret on Mon Aug 21, 2017 8:52 pm

OMG. I laughed so hard at that last line I damn near wet my pants.
Reimbursement for crap service from TELMEX? What's next, reimbursement for crap service from Telecable?
Yeah, right.... when.hell.freezes.over.
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Re: Telmex Internet Outage(s) ?

Post by gringal on Mon Aug 21, 2017 9:24 pm

Centro Ajijic down for hours. Good ol' Telmex.

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Re: Telmex Internet Outage(s) ?

Post by brigitte on Mon Aug 21, 2017 10:43 pm

we had no internet in Chiapas either..

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Re: Telmex Internet Outage(s) ?

Post by CanuckBob on Tue Aug 22, 2017 5:55 am

No internet in Manzanillo late yesterday afternoon either.

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Re: Telmex Internet Outage(s) ?

Post by ferret on Tue Aug 22, 2017 8:54 am

Everything is back to normal for me...
when it came back on last night, the speed was awful and I was wondering if I'd taken a giant step backward. I was so happy to see this result this morning...

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Re: Telmex Internet Outage(s) ?

Post by Carry Bean on Tue Aug 22, 2017 9:06 am

We must be neighbors:


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Re: Telmex Internet Outage(s) ?

Post by Kiri on Tue Aug 22, 2017 9:24 am

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