INSIDE LAKESIDE
Log In or Register

Check your spam/junk folder for activation e-mail after you register.

Join the forum, it's quick and easy

INSIDE LAKESIDE
Log In or Register

Check your spam/junk folder for activation e-mail after you register.
INSIDE LAKESIDE
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Blocking calls on TelMex

+3
Flamingo
slainte39
JayBear
7 posters

Go down

Blocking calls on TelMex Empty Blocking calls on TelMex

Post by MexiNan Sat Jan 17, 2015 7:40 pm

Is there a way to dial a number on your telephone to block a number? I'm being robocalled 8-10 times a day asking me to make a payment on an account that I do not have.

MexiNan
Senior member
Senior member

Posts : 47
Join date : 2014-02-21

Back to top Go down

Blocking calls on TelMex Empty Re: Blocking calls on TelMex

Post by JayBear Sat Jan 17, 2015 8:02 pm

I would suggest you go to one of the TelCel offices and ask them whether they can fix this. The super-nice lady at the TelCel office on the side street next to El Torito is very helpful and speaks English. I think she can take care of this for you.

JayBear
Share Holder
Share Holder

Posts : 461
Join date : 2013-02-22

Back to top Go down

Blocking calls on TelMex Empty Re: Blocking calls on TelMex

Post by slainte39 Sat Jan 17, 2015 8:11 pm

Can Telcel offices assist on  Telmex land line problems?

slainte39
Share Holder
Share Holder

Posts : 9348
Join date : 2010-07-22

Back to top Go down

Blocking calls on TelMex Empty Re: Blocking calls on TelMex

Post by MexiNan Sat Jan 17, 2015 8:16 pm

It is a TelMex landline.

MexiNan
Senior member
Senior member

Posts : 47
Join date : 2014-02-21

Back to top Go down

Blocking calls on TelMex Empty Re: Blocking calls on TelMex

Post by Flamingo Sat Jan 17, 2015 10:06 pm

Try the TelMex office across the street from El Torito. There is a number you can call to put your self on the Mexican "No call" list but I doubt that it works for debt collectors.

PROFECO, Mexico's consumer protection agency has set up a toll free number to register your phone number in the do not call registry so you will not receive solicitation calls, businesses violating this registry can face stiff fines.

For Guadalajara and Mexico City dial 9628-0000 and other areas (like Chapala) call 01-800-962-8000 from the phone number you want to register

Options are in Spanish but once you call choose option 1 (hit the 1 key) to register and then hit option 4 to block all solicitation calls

Report violations to 01 800 468 8722
Flamingo
Flamingo
Share Holder
Share Holder

Posts : 1547
Join date : 2011-10-14
Location : Chapala

Back to top Go down

Blocking calls on TelMex Empty Re: Blocking calls on TelMex

Post by MexiNan Sat Jan 17, 2015 10:30 pm

Thank you. I will definitely do that. But as you say, it probably won't apply to these calls.

MexiNan
Senior member
Senior member

Posts : 47
Join date : 2014-02-21

Back to top Go down

Blocking calls on TelMex Empty Re: Blocking calls on TelMex

Post by Clueless Sat Jan 17, 2015 11:39 pm

You could always try an answering machine and monitor it, or get something with caller I.D. and know the number of the caller you don't want to talk w/and then don't answer. They may get tired of trying.

I assume this is a Mexico debt collector and not from NOB. If NOB, there is a lot you can do under the FDCPA.
Clueless
Clueless
Share Holder
Share Holder

Posts : 1092
Join date : 2014-07-31
Location : Where the wodvine twinith.

Back to top Go down

Blocking calls on TelMex Empty Re: Blocking calls on TelMex

Post by MexiNan Sat Jan 17, 2015 11:56 pm

I do have caller ID. But the calls come all hours of the night and day. It is a recording telling someone with an Hispanic name that they owe money. It's a computer generated call. So they never tire of calling. I do know the number, which is why I want to block it.

MexiNan
Senior member
Senior member

Posts : 47
Join date : 2014-02-21

Back to top Go down

Blocking calls on TelMex Empty Re: Blocking calls on TelMex

Post by Trailrunner Sun Jan 18, 2015 8:23 am

There is a TelMex clerk over where you take a number who normally sits at the first desk. He has curly hair and wears glasses, sorry, can't remember his name. He is very helpful and an expert problem solver. Ask him for advice and if there is no solution ask him to change your phone number.
Trailrunner
Trailrunner
Share Holder
Share Holder

Posts : 8007
Join date : 2011-04-18

Back to top Go down

Blocking calls on TelMex Empty Re: Blocking calls on TelMex

Post by MexiNan Sun Jan 18, 2015 10:42 am

Thanks. I will go on Monday. Really don't want to change my number.

MexiNan
Senior member
Senior member

Posts : 47
Join date : 2014-02-21

Back to top Go down

Blocking calls on TelMex Empty Re: Blocking calls on TelMex

Post by gringal Sun Jan 18, 2015 11:06 am

I understand your frustration. The relentlessness of credit collection agencies here is amazing. When one agency gives up, they pass the names down to the next layer. A deadbeat lived at our address with his girlfriend and used the phone number we inherited from her (the owner) and over seven years later, the credit card companies still send mail here and still call, though less frequently. I wish I'd changed our number in the first year, but had no idea how persistent the callers would be. It may be worth it to go that route.

gringal
Share Holder
Share Holder

Posts : 11955
Join date : 2010-04-09
Location : Lake Chapala (from CA)
Humor : occasionally

Back to top Go down

Blocking calls on TelMex Empty Re: Blocking calls on TelMex

Post by Sponsored content


Sponsored content


Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum