INSIDE LAKESIDE
Log In or Register

Check your spam/junk folder for activation e-mail after you register.

Join the forum, it's quick and easy

INSIDE LAKESIDE
Log In or Register

Check your spam/junk folder for activation e-mail after you register.
INSIDE LAKESIDE
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Has anyone had any experience with Profeco? Is it worth the time/trouble?

+5
Lady Otter Latté
brigitte
benjji
viajero
Clueless
9 posters

Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by Clueless Mon Jan 18, 2016 8:37 am

I bought a new Italika ATV. In under 500km, the TRACTION CHAIN TENSIONER fell off. The warranty covers workmanship and materials. The unit will cost about $200 in parts and maybe $500 in labor for the authorized service person to come out from Joco.

The company says it won't do the repair under warranty but will give no reason.

The only way the unit could have come off is either the main bolt wasn't tightened enough or due to the vibrations from driving on cobblestone streets. Since this unit is designed very specifically for off-road use, I would think the bolt would have some sort of lock washer or something to keep it tightened.

Since I'm told not to drive the ATV until it's fixed, I'm going to pay the costs, but I want to go to Proeco since I feel this just isn't right. So this is the reason for my question.

Thanks.
Clueless
Clueless
Share Holder
Share Holder

Posts : 1092
Join date : 2014-07-31
Location : Where the wodvine twinith.

Back to top Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Re: Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by Lady Otter Latté Mon Jan 18, 2016 9:25 am

it's the principle of the thing, Clueless. Aren't you the guy who believes that no matter how difficult, costly and time consuming it may be you need to teach people a lesson? You are not going soft on us, are you?
Lady Otter Latté
Lady Otter Latté
Share Holder
Share Holder

Posts : 6756
Join date : 2011-07-26
Location : Chapala
Humor : Biting

Back to top Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Re: Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by viajero Mon Jan 18, 2016 9:25 am

You bought an Italika?
Hahaha!
You really are clueless!

viajero
Share Holder
Share Holder

Posts : 5755
Join date : 2011-07-26
Location : San Pedro de los Saguaros
Humor : Twain

Back to top Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Re: Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by benjji Mon Jan 18, 2016 10:04 am

The worst bike made and from a company that seldom pays for repairs under warranty....if the seat lasts a year or the plastic body parts don't yellow and crack then you were blessed!

benjji
Share Holder
Share Holder

Posts : 459
Join date : 2010-08-25

Back to top Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Re: Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by benjji Mon Jan 18, 2016 10:05 am

double post....sorry


Last edited by benjji on Mon Jan 18, 2016 10:06 am; edited 1 time in total

benjji
Share Holder
Share Holder

Posts : 459
Join date : 2010-08-25

Back to top Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Re: Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by brigitte Mon Jan 18, 2016 10:05 am

Profeco will go to the manufacturer and they will settle for peanuts and if you do not accept it PROFECO cannot fine them because they did offer something...then they will tell you to take them to a civil court. Waste of time in my opinion but if you have the time and the patiece go to them , it may come out differently. Large corporation have lawyers who are on the payroll so it is not skin off their nose to go to court.

brigitte
Share Holder
Share Holder

Posts : 4277
Join date : 2011-12-02

Back to top Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Re: Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by Lady Otter Latté Mon Jan 18, 2016 10:19 am

Sounds as though Clueless may have met his match.
Lady Otter Latté
Lady Otter Latté
Share Holder
Share Holder

Posts : 6756
Join date : 2011-07-26
Location : Chapala
Humor : Biting

Back to top Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Re: Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by brigitte Mon Jan 18, 2016 9:05 pm

Can always try it does not cost anything to try.

brigitte
Share Holder
Share Holder

Posts : 4277
Join date : 2011-12-02

Back to top Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Re: Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by cajunman Mon Jan 18, 2016 10:04 pm

Why insult a person that has a problem & has asked for help?

cajunman
Senior member
Senior member

Posts : 48
Join date : 2015-11-29

Back to top Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Re: Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by Trailrunner Mon Jan 18, 2016 10:09 pm

lol
Trailrunner
Trailrunner
Share Holder
Share Holder

Posts : 7998
Join date : 2011-04-18

Back to top Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Re: Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by Intercasa Mon Jan 18, 2016 10:26 pm

PROFECO works if you do it right. A client went to fix his truck at Chevy, they charged 22,000 and didnt fix it and he brought it back 4 times, we got an order for them to refund the 22,000 plus a 30% penalty. We had to go 3 to 4 times, most people in Mexico dont fight and there is no customer service, my hat is off to those who fight to teach the crooks lessons.
Intercasa
Intercasa
Share Holder
Share Holder

Posts : 2998
Join date : 2010-04-05
Age : 52
Location : Chapala / Zapopan
Humor : Barbed wit

Back to top Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Re: Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by Zedinmexico Tue Jan 19, 2016 7:42 am

Drift

As tempting the prices on Italika products if you look at the scooter forums they rank right up there with Chinese scooters. Most who know say buy Japanese in scooters. Italika has a nasty reputation for dropping pieces on the cobbles. Looks like they build just as good an ATV. But you knew it was cheap
still you should get it fixed under warranty so give em hell. Someone should.

Z

Zedinmexico
Share Holder
Share Holder

Posts : 5604
Join date : 2011-10-28
Location : On the hill in Ajijic
Humor : Red Dwarf, Marx Brothers, SCTV

Back to top Go down

Has anyone had any experience with Profeco? Is it worth the time/trouble? Empty Re: Has anyone had any experience with Profeco? Is it worth the time/trouble?

Post by Sponsored content


Sponsored content


Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum