Steren Customer Service...not.

Went to Steren across from Walmart and asked for a watch battery, was told 'we don't have any". I supplied the number and they still denied that that they sell them. I told them that I had purchased it here previously, they were adamant I did not. I asked them to please check their cross reference list, which they did after much reluctance. They did find it. I will ensure that I will avoid this store at all costs. Be forewarned.