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Calling the US

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Calling the US Empty Calling the US

Post by Trailrunner Mon Jul 23, 2012 6:38 pm

Need an idea:

Trying to call my bank in the US. Tried Skype but neither the Skype keypad or my keyboard would work for their phone tree. Then tried dialing the 877# direct from my TelMex landline - service unavailable it said. Used to use Yahoo Voice but gave it up due to Yahoo problems. . .

Any other ideas?

TIA
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Post by SunsetKid Mon Jul 23, 2012 6:44 pm

Google Voice. We use it alot and talk to our family and friends NOB. AND it is free!
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Post by Rolly Mon Jul 23, 2012 6:53 pm

I use Skype, and when I run into the "press a number" stuff, I just say "Operator."
Thus far every system I have encountered has switched me to a live person.
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Post by Rosa Venus Mon Jul 23, 2012 7:08 pm

Weird. The skype keypad tones are recognized by my bank and other systems. But yes, Rolly's suggestion should work. When I get in the weeds on those things, I ask for human help, too. "Operator" is probably exactly the right word that those systems will recognize.
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Post by Trailrunner Mon Jul 23, 2012 7:25 pm

You guys are the BEST!
I was able to make the call by trying another phone number to the bank and by using Rolly's technique. Thanks, Rolly. Will also take Sunset Kid's advice and open a Google Voice account for backup. Gracias, to the lovely Rosa Venus!!!
Thanks all, problem solved. You guys rock.
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