ANOTHER REASON I LOVE MEXICO ....CUSTOMER SATISFACTION/SERVICE
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ANOTHER REASON I LOVE MEXICO ....CUSTOMER SATISFACTION/SERVICE
Upon arrival in Arizona, logged on to my net, microsoft did automatic update.....then Nada. Took it into computer repair, 2 days later, picked it up, and it died after 1 hour! Called computer store, they advised the repair guy had gone home and would not be back till Monday @ 1 PM....now easy going JIM W....the SCORPIO....is pissed....$227.00 US paid! At home in Chapala, cost would've been maybe 300 pesos, and our loyal repair guy, Adrian, would have responded immediately, and been available on Saturday!
GOTTA LOVE MEXICO
GOTTA LOVE MEXICO
Jim W- Share Holder
- Posts : 5152
Join date : 2010-04-24
Age : 76
Location : Chapala
Humor : Whenever I need it!
Re: ANOTHER REASON I LOVE MEXICO ....CUSTOMER SATISFACTION/SERVICE
WOW!!! Unbelieveable! Gotta go in Monday AM and demand your money back. If they're reputable, you'll either get the money or they'll fix it for nada. Hope they gave you a warranty of some sort.
joec- Share Holder
- Posts : 1206
Join date : 2012-11-01
Age : 79
Location : West Ajijic
Humor : Sometimes
Re: ANOTHER REASON I LOVE MEXICO ....CUSTOMER SATISFACTION/SERVICE
joec wrote:WOW!!! Unbelieveable! Gotta go in Monday AM and demand your money back. If they're reputable, you'll either get the money or they'll fix it for nada. Hope they gave you a warranty of some sort.
John, it gets better, they didn't fix the problem, and advised it would cost $85.00 per hour to fix the issue, plus $49.00 for parts! Total estimate $229.00, after spending $127.00. Bought a new laptop with windows 8 for $379.00!
Stay in Mexico, US pricing is a bad option!
Jim W- Share Holder
- Posts : 5152
Join date : 2010-04-24
Age : 76
Location : Chapala
Humor : Whenever I need it!
Re: ANOTHER REASON I LOVE MEXICO ....CUSTOMER SATISFACTION/SERVICE
Yep.....Welcome back to the good ole USA. Sticker shock will wear off soon.
Re: ANOTHER REASON I LOVE MEXICO ....CUSTOMER SATISFACTION/SERVICE
CanuckBob wrote:Yep.....Welcome back to the good ole USA. Sticker shock will wear off soon.
Thanks CB, You can call me "DUMB DUDE" and I won't ask you to delete it....LMAO
Jim W- Share Holder
- Posts : 5152
Join date : 2010-04-24
Age : 76
Location : Chapala
Humor : Whenever I need it!
Re: ANOTHER REASON I LOVE MEXICO ....CUSTOMER SATISFACTION/SERVICE
Never try to get anything fixed in the USA. However in Mexico anything can be repaired for small $$.
David- Share Holder
- Posts : 5003
Join date : 2010-04-05
Location : Ajijic
Humor : Good
Re: ANOTHER REASON I LOVE MEXICO ....CUSTOMER SATISFACTION/SERVICE
David wrote:Never try to get anything fixed in the USA. However in Mexico anything can be repaired for small $$.
No shit David, sometimes no choice! Kinda like Canadians travel thru US to Mexico....buying medical insurance for 3 days...LOL
Jim W- Share Holder
- Posts : 5152
Join date : 2010-04-24
Age : 76
Location : Chapala
Humor : Whenever I need it!
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