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NEW HP WIRELESS PRINTER SERVICE

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NEW HP WIRELESS PRINTER SERVICE

Post by Jim W on Thu Mar 07, 2013 9:38 pm

HP has outsourced to the Philipines, and telephone communications are difficult with language barrier.....are there any other options for support/warranty?
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Re: NEW HP WIRELESS PRINTER SERVICE

Post by CheenaGringo on Thu Mar 07, 2013 9:44 pm

Jim:

Why talk to the Philippines when you have an Ajijic HP resource? That is if can get him to speak English that you recognize.

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Re: NEW HP WIRELESS PRINTER SERVICE

Post by Jim W on Thu Mar 07, 2013 10:16 pm

CheenaGringo wrote:Jim:

Why talk to the Philippines when you have an Ajijic HP resource? That is if can get him to speak English that you recognize.

Neil, are you beating me up? My HP wireless is in Casa Grande.....I am dealing with this new unit as we speak!

Do you have a suggestion?
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Re: NEW HP WIRELESS PRINTER SERVICE

Post by CheenaGringo on Fri Mar 08, 2013 7:32 am

Sorry Jim, I didn't realize that you were still in AZ. The only thing I know about HP products is to stay away from them. HA! HA!

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Re: NEW HP WIRELESS PRINTER SERVICE

Post by Zedinmexico on Fri Mar 08, 2013 7:45 am

Support goes all around the world. Try a different time of day and you might
end up talking to different folks.

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Re: NEW HP WIRELESS PRINTER SERVICE

Post by HelperGuy on Fri Mar 08, 2013 8:53 am

The online chat support is usually pretty good with HP.

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Re: NEW HP WIRELESS PRINTER SERVICE

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