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New modem in the mail?

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Post by SunshineyDay Sun Feb 21, 2016 8:43 am

Has anyone received a new Clarovideo modem in the mail? What is that about?

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Post by Viajero-Tiempo Sun Feb 21, 2016 9:39 am

If you got an HG658d, it is just a new modem for your internet
It should just plug-n-play where your previous modem was
But, be prepared to make a call to the 800 support number and ask for english assistance - i had to call to get the speed back up to near the 10+ I got on the former modem (which I still have).

They said the new modem is in prep for a future change - whatever that may mean

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Post by SunshineyDay Sun Feb 21, 2016 9:54 am

I was thinking it is a promotion to sign up for Clarovideo. Pretty expensive way to advertise.



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Post by CanuckBob Sun Feb 21, 2016 10:00 am

Is that from TelMex or TeleCable?
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Post by RVGRINGO Sun Feb 21, 2016 10:59 am

Clarovideo para clientes Infinitum - Telmex
www.telmex.com/web/asistencia/hogar-clarovideo-para-clientes-infinitum
A partir del 1 de enero de 2015, incluyeClaro video SIN COSTO para clientes Infinitum, la mejor conexión. En caso de que cuentes con algún Paquete Infinitum ...
Claro video - Telmex
www.telmex.com/web/hogar/claro-video
**Telmex pagará el servicio de Claro video durante 12 meses para los clientes infinitum con Paquete 389 (499 y 699; Conectes y Conectes Frontera con ...

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Post by SunshineyDay Sun Feb 21, 2016 11:22 am

RV Nothing is ever free. Somewhere in the process be it down the road Carlos is looking for a return. He is losing out on long distance call revenue so maybe this may be a way to make up for it.

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Post by OasisCloud Sun Feb 21, 2016 12:41 pm

I received one in the mail from Telmex about 2 months ago. I didn't have any problems hooking it up, but it didn't really change my speed any at the time. However, about 2 weeks ago I noticed things seemed faster and so did a speed test and sure enough they were a lot faster. I have now been running 19 down and 1 up for the past few weeks. This is in lower Riberas on the 599 plan.

New modem in the mail? 5105470709

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Post by OasisCloud Mon Feb 22, 2016 7:52 am

I pasted the wrong url into the image yesterday. Here is my test from just now. I hope this rolls out to everyone in the area soon.

New modem in the mail? 5107420627

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