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Message from Shaw satellite TV

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Message from Shaw satellite TV Empty Message from Shaw satellite TV

Post by cypress on Mon Jan 21, 2019 4:08 pm

On my TV I just received a message saying " your Shaw satellite dish needs an up grade......" What? Have others received this message and what is it about?

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Message from Shaw satellite TV Empty Re: Message from Shaw satellite TV

Post by CanuckBob on Mon Jan 21, 2019 4:14 pm

It's probably about your LNB.

Read this: https://www.shawdirect.ca/english/support/article/8434/

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Message from Shaw satellite TV Empty Re: Message from Shaw satellite TV

Post by cypress on Mon Jan 21, 2019 4:19 pm

A second message in a different place "Dish up grade needed for 3rd satellite access" I have never heard of a dish up grade.

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Post by cypress on Mon Jan 21, 2019 4:20 pm

Thanks CanuckBob. I am always suspicious of these messages-wondering if they are just trying to find out where you are. They want you to phone them. I wonder how you upgrade-online or physically up on the roof?

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Message from Shaw satellite TV Empty Re: Message from Shaw satellite TV

Post by Ocelot on Mon Jan 21, 2019 6:44 pm

I got the same message on a station I watched on Friday but am unable to see today. Undoubtedly I need an equipment upgrade as I got my receiver in 2011 and have no upgrades of any kind on anything.
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Message from Shaw satellite TV Empty Re: Message from Shaw satellite TV

Post by CanuckBob on Mon Jan 21, 2019 6:52 pm

You need to do a physical upgrade of your LNB. It is the piece on the arm that poihts at the dish. Call Ajijic Satellites.

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Message from Shaw satellite TV Empty Re: Message from Shaw satellite TV

Post by cypress on Mon Jan 21, 2019 7:53 pm

Ocelot wrote:I got the same message on a station I watched on Friday but am unable to see today.  Undoubtedly I need an equipment upgrade as I got my receiver in 2011 and have no upgrades of any kind on anything.

They are saying that you need an up grade for your DISH not your RECEIVER. Quite different.

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Message from Shaw satellite TV Empty Re: Message from Shaw satellite TV

Post by cypress on Mon Jan 21, 2019 7:57 pm

Okay CanuckBob I get it now. You have to get a technician in to fiddle with your dish. I have never heard of such before. I will call Merryman
first and then Shaw.

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Post by Ocelot on Mon Jan 21, 2019 8:16 pm

I know I did not word it correctly but as my receiver is a 550 it won't be functional that much longer either.
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Message from Shaw satellite TV Empty Re: Message from Shaw satellite TV

Post by cypress on Mon Jan 21, 2019 8:47 pm

Ocelot wrote:I know I did not word it correctly but as my receiver is a 550 it won't be functional that much longer either.
Sometimes I wonder which is going to last longer-me or my 630.

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Post by peteben on Mon Jan 21, 2019 9:19 pm

Don't do it. Even if you did, the third satellite's coverage does not extend this far south, so you would not get anything more.
The core channels remain on the first two satellites, which are still working for us down here.
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Message from Shaw satellite TV Empty Re: Message from Shaw satellite TV

Post by MexicoPete on Mon Jan 21, 2019 11:14 pm

Remember that you need a satellite receiver that is numbered 600 or higher to pick up Mpeg-4 which is the higher compression rate they are now using. I am up north and I just took off the old LNB from the old Star Choice satellite dish and replaced it with the new (3 satellite) LNB. And things kind of sort of work. I am not getting as strong a signal as I did before and am not even getting CNN on channel 95 any more.  Oh I have a 800 series receiver which should work very well. I shall try tuning it in better.

Thanks Bob for your posts on Shaw. I didn't know that one might need a new satellite dish, I just thought I had to just replace the LNB.

Time will tell what I need.
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Message from Shaw satellite TV Empty Re: Message from Shaw satellite TV

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