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Ilox TV channel problem

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Ilox TV channel problem Empty Ilox TV channel problem

Post by suegarn on Tue Apr 02, 2019 11:28 am

We were hooked up to Ilox yesterday. Signed up for the TV/internet package, no phone. Very pleased with the internet speed. Went from getting about 10 Mbps with Telmex to 38 Mbps with Ilox! The problem we're having is they told us there were 8 English channels in the package. Have gone through every channel on the TV, and the only English channels are Fox News and one other Fox channel. Very disappointed!
Has anyone else that's been hooked up so far had this problem?

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Post by MexicoPete on Tue Apr 02, 2019 11:36 am

I remember maybe 5 years ago when Telecable had both their analog channels numbering from channel two to about channel 85 and their digital channels which started above channel 100 and up to 900 something, that with the digital channels you could check for a secondary sound frequency where some of the channels also had English as a second language.

Have you checked out whether Ilox has this option? If so, maybe that is how you get the 8 channels in English.
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Post by HelperGuy on Tue Apr 02, 2019 12:26 pm

There aren't enough users yet to answer most of these questions. Recommend this email: noc@mail.ilox.mx
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