Counterfeit pesos from Multiva ATM at Super Lake

Did anyone else get an unexpected fistful of “falso” pesos (intermixed with perfectly good, properly hologrammed pesos) at the Super Lake ATM Feb. 25? And wouldn’t you know it? Even with my ATM receipt from that transaction, I’ve gotten nothing but pushback, skepticism and disdain from the staff at Multiva (Carretera, Ajijic).

Sample dialogue: “We’ll try to contact the Banco de Mexico.”

Anyone else with this same dilemma?

Yes, Ferret: different texture, no denomination-specific holograms. 200s (2), 100 (1) and a 50.

Oh—and now the first front office flunky who told me he’ d “try” to contact the Banco de Mexico is being outed by the second flunky for speaking such lousy English that he “misunderstood” my initial request for help.

And no: I’m not cueing the mariachi emoji and chalking this up to “...es Mexico.”

Just please avoid Multiva and the Super Lake ATM like the plague—or the coronavirus, whichever comes first. Lesson learned.

I received a counterfeit 500 peso note from Santander in Joco some years ago and they didn't want anything to do with it. They mentioned they could send it off to DF if I wanted and I could "keep in touch" to see about reimbursement. lol

What is the total amount of your loss, LuvSouth?

How can you prove it came from the ATM? Is there some kind of marking on the bills that indicate it was in the machine? Otherwise, anytime one got stuck with a counterfeit bill, you could just claim it came from some ATM.

You can't prove it came from their ATM. And even if you could, and even though you got the bill(s) from their machine - they didn't stock it. That's the bottom line.

I guess wherever the bills come from in the money trucks AND/OR whoever physically gathers those bills is where the thievery takes place. And apparently the machines can't detect a falso.

PS: does anyone else remember when they discovered the counterfeiting operation in a cave up above Mezcala?

I have a friend that got three 200 counterfeit bills there, he was meeting some people at Tango and realize later he paid bill with the bad bills..08:07:18

gas stations are a good place to get rid off them..

brigitte wrote:gas stations are a good place to get rid off them..

lol Brigitte, it was the Pemex in Joco is who caught my 500 peso note!

Best to save them for transitos........

Took me a while to stop laughing

CanuckBob wrote:Best to save them for transitos........

Or beggars, they´ll figure out how to get rid of them without a loss.

Thank you all for the uplifting words and general good humor. The counterfeit pesos definitely came from the Super Lake ATM. I briefly considered running these fakes through the washer on the “hot” setting, then drying them in the sun to improve the texture and give them the requisite Mexi-patina...before I slip one (or all) of them into the grubby hands of a transito...

I don´t think anyone here doubts your word about the source of the bogus bills, but the bank and authorities interested in counterfeiting would not just accept your word.
It would be too easy for anyone receiving counterfeit to just blame the ATM.