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Ilox down

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Post by Canada_Mike Fri Dec 24, 2021 4:35 pm

I haven't had iLox for several days. I'm in Ajijic centro. Anyone else?

Cheers,

Michael
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Post by dvinton Sat Dec 25, 2021 9:33 am

I’m in Centro. I experienced an outage Thursday afternoon/evening, smooth sailing since.

Sometimes, power cycling the modem will get you back online. If you’ve already done that contact the NOC at noc@mail.ilox.mx. Include your contract #. They are pretty good at responding.

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Post by CanuckBob Sat Dec 25, 2021 1:28 pm

Yep, same here. Was down for a couple of hours on Thursday afternoon but back up since here in Ajijic Centro.

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Post by Canada_Mike Sat Dec 25, 2021 1:50 pm

Ya, They're coming Monday, but I think I'm switching to TotalPlay.

Thanks for the replies.
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Post by CanuckBob Sun Dec 26, 2021 7:46 am

I also have my eye on TotalPlay but they have had some outages lately too. It seems these new ISP's start off strong and end up in the ditch.......

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Post by OasisCloud Sun Dec 26, 2021 9:26 am

I have had TotalPlay for 8 months now and haven't had a single outage in lower Riberas behind Mirasol. Friends with iLox have had quite a few outages during that time. I had iLox from the time it came to the area, but much happier with TotalPlay for a number of reasons.

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Post by Canada_Mike Mon Dec 27, 2021 2:06 pm

Had the technico today and,indeed, something was wrong with the connection. I'm going to inquire about a change
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