INSIDE LAKESIDE
Log In or Register

Check your spam/junk folder for activation e-mail after you register.

Join the forum, it's quick and easy

INSIDE LAKESIDE
Log In or Register

Check your spam/junk folder for activation e-mail after you register.
INSIDE LAKESIDE
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Bye Bye Ilox

+3
SunFan
kiko
CanuckBob
7 posters

Go down

Bye Bye Ilox Empty Bye Bye Ilox

Post by CanuckBob Fri Aug 11, 2023 7:08 am

My internet went out on Tuesday morning. I contacted Ilox and they said it appears to be a problem with my line and they need to send out a technician. I asked them when they could do that, and they said maybe Saturday as they are backed up on repairs. Well, that was the wrong answer so I called TotalPlay and asked how soon they could install. They said tomorrow (Wednesday) so I agreed to that and now I am a TotalPlay customer. So far so good.

I was an Ilox customer since the beginning however their service has been declining the past year or so. Outages have been happening every couple of weeks or so and their speed was up and down by the minute.

_________________
Vacation Rentals
https://casadecomo.mx/
CanuckBob
CanuckBob
Share Holder
Share Holder

Posts : 20281
Join date : 2010-04-04
Age : 60
Location : Lake Chapala (from Vancouver)
Humor : Sick and twisted

https://casadecomo.mx

Canada_Mike likes this post

Back to top Go down

Bye Bye Ilox Empty Re: Bye Bye Ilox

Post by kiko Fri Aug 11, 2023 9:20 am

I was also one of the first with Ilox and stuck with them until Total Play came along. Adios Ilox. So far, so good. Ilox had deteriorated so bad after one year that I was using my phone as a hotspot every week.
kiko
kiko
Share Holder
Share Holder

Posts : 1199
Join date : 2014-09-10

CanuckBob likes this post

Back to top Go down

Bye Bye Ilox Empty Re: Bye Bye Ilox

Post by SunFan Fri Aug 11, 2023 9:32 am

I notice the iLox speed variations are extreme. From fast to unusable in minutes..
SunFan
SunFan
Share Holder
Share Holder

Posts : 1301
Join date : 2011-09-11
Age : 76
Location : San Antonio Tlayacapan - Upper Chula Vista
Humor : None....no I'm joking.

CanuckBob likes this post

Back to top Go down

Bye Bye Ilox Empty Re: Bye Bye Ilox

Post by ferret Fri Aug 11, 2023 9:57 am

I signed up for iLox when it was still collecting enough pledges to even think about coming here. I waited two years for installation and two years later, TotalPlay came along. Better service, better speed and I've only been without service for one day in nearly two years now and that was because of a faulty modem. It was replaced on the spot. LOVE THEM!
ferret
ferret
Share Holder
Share Holder

Posts : 10083
Join date : 2010-05-23

Back to top Go down

Bye Bye Ilox Empty Re: Bye Bye Ilox

Post by Canada_Mike Fri Aug 11, 2023 10:20 am

I have to agree. I was also a pre-signer with Ilox, but switched to to two years ago.
Canada_Mike
Canada_Mike
Share Holder
Share Holder

Posts : 807
Join date : 2014-01-01
Age : 78
Humor : New York

http://gilbert.info.yorku.ca/

Back to top Go down

Bye Bye Ilox Empty Re: Bye Bye Ilox

Post by SunFan Fri Aug 11, 2023 11:24 am

CBob. Let us know how stopping iLox service goes. I've heard it's a bitch.

SunFan
SunFan
SunFan
Share Holder
Share Holder

Posts : 1301
Join date : 2011-09-11
Age : 76
Location : San Antonio Tlayacapan - Upper Chula Vista
Humor : None....no I'm joking.

Back to top Go down

Bye Bye Ilox Empty Re: Bye Bye Ilox

Post by CanuckBob Fri Aug 11, 2023 12:23 pm

I don't suspect I'll have any problems. I am going to give them their modem back and then instruct my CC company to put a halt on any further payments.

_________________
Vacation Rentals
https://casadecomo.mx/
CanuckBob
CanuckBob
Share Holder
Share Holder

Posts : 20281
Join date : 2010-04-04
Age : 60
Location : Lake Chapala (from Vancouver)
Humor : Sick and twisted

https://casadecomo.mx

Back to top Go down

Bye Bye Ilox Empty Re: Bye Bye Ilox

Post by BisbeeGal Fri Aug 11, 2023 1:15 pm

I've never given or been asked to give my cc to any utility or ISP. I either pay cash (CFE) or use Paypal (Total Play) or use one-time cc payment in person where the vendor cannot store my cc data (ILOX).

The reason I never went down the auto payment road is because one of the first expat stories I heard here in 2008 was about a woman who could never get TelMex to stop billing her cc long after she stopped service, returned modem and moved back to the US.



BisbeeGal
BisbeeGal
Share Holder
Share Holder

Posts : 1980
Join date : 2020-03-14

Back to top Go down

Bye Bye Ilox Empty Re: Bye Bye Ilox

Post by CanuckBob Fri Aug 11, 2023 2:26 pm

It is very simple to call your CC company and put a stop payment on an auto payment. You just need to name of the company and the exact amount the auto billing is.

_________________
Vacation Rentals
https://casadecomo.mx/
CanuckBob
CanuckBob
Share Holder
Share Holder

Posts : 20281
Join date : 2010-04-04
Age : 60
Location : Lake Chapala (from Vancouver)
Humor : Sick and twisted

https://casadecomo.mx

RickS likes this post

Back to top Go down

Bye Bye Ilox Empty Re: Bye Bye Ilox

Post by Carry Bean Fri Aug 11, 2023 3:23 pm

I’ve been very happy with Total Play. I hope they don’t go down the tubes like many others have,

Carry Bean
Share Holder
Share Holder

Posts : 3382
Join date : 2010-04-05
Location : Riberas

CanuckBob, Canada_Mike and BisbeeGal like this post

Back to top Go down

Bye Bye Ilox Empty Re: Bye Bye Ilox

Post by Sponsored content


Sponsored content


Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum